No BT Home Hub 4. BT Smart Hub and Ultrafast Smart Hub. Smart Parental Control Capabilities. Okay, so in the last few days if i try to access certain site, I get a blue screen telling me I can't because the account holder has enabled a light filter on parental controls. Received a shiny new smart hub two weeks ago. 65% of young people aged 11-16 are in favour of the. Re: My BT App not showing Parental/Device controls in the app I was persuaded to upgrade my router to the latest Smart Hub 2. Enter your admin password. #1 parental controls for all your kids’ mobile devices. For example, you can control your children's internet use when you're not about. For example, you can control your children's internet use when you're not about. A site is being blocked incorrectly by BT Parental Controls. Flexible and affordable sim only deals with no contract. BT is the only UK broadband provider to offer at least 100GB storage with all its new unlimited broadband packages. The easiest way to access the BT Smart Hub Manager is to type 192. To find out how to use it, just click on the dropdown for your Hub. They're now called Wi-Fi controls. those boxes highlighted in red used to be IP addresses until about 40 minutes ago. This should tell you the band to which you are connected. BT access control is based on MAC and hostname. With BT access controls you can manage how your device accesses the internet during certain times of the day. on 11-05-2020 03:27 PM. Includes BT Virus Protect and a BT. Controls & Settings guide BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. A scan will show all available SSIDs on the band that is currently in use. There are a range of filters to choose from to block content and usage. My previous address with an. If you have our HD Add-On you can watch HD channels on both boxes and if you have purchased a film or TV box set from the BT TV Store you can watch on either box, but you will only be able to watch on one box at a time. . 08304-BT There’s no way to force the hub to update, but it should happen automatically at some point. 4GHz or 5GHz band, depending on. Free P&P and no upfront costs. . These upgrades are sent to the Hub automatically over the internet, and add new features and important security fixes. By Sam Loveridge December 13, 2013 5:35 pm GMT. BT Parental Controls and BT Web Protect are two separate products which protect against different types of online threats and you can have both services switched on and working at the same time. Set time limits: This is a great way to make sure your kids aren’t spending too much time online. BT Smart hub 2 parental controls. BT Parental Controls have been around for almost a decade, with customers having to actively choose whether to enable them when signing up for their broadband and setting up their Smart Hub. Home setup, Wi-Fi & network discussions. Bolt-ons. If you do encounter slowdowns in your network, it can be caused by a misconfiguration in your network or on one of your devices. You should be able to do this with certain 3rd party routers however, but not on the Business. . If you are setting up a BT hub for the first time, it's very simple to set up parental controls. The issue I'm having is tha. Once activated, you will then be able to change your filter level to. Low on minutes, data or texts? Just add one of our bolt-ons. Then click on Configure. Prices and terms subject to change during the contract term. Parental controls are just part of the way you can help keep your child safe online. We know that children, particularly. Smart Setup turned on/off (Smart Hub 2) Solved! Go to Solution. Simply follow the steps below. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. . I have a slight concern also that the other BT. Scroll down to the ' My Extras' section and click Personalise your settings in the ' Parental Controls ' panel. BT Parental Controls are not working having previously worked without issue in our house with our Smart Hub for the last couple of years. Includes BT Virus Protect and a BT Smart Hub. 168. Check the instructions that came with your router for how to do. 5. There have been a few issues with parental controls not activation due to data mismatch. (Make sure you’re connected to your home network. Simply follow the steps below. 7. Smart Hub 2 - switch on Wi- Fi Controls. 1. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT. My plusnet hub was working 10 days ago but I must admit I didn't check it was the other day when I swapped it for the BT business smart hub. . When I click the 'Activate' button I receive the 'Parental controls will be set up within 24 hours' message but this is not happening. You may want to keep your Mini Hub plugged in to make sure your home stays. Click the Settings tab, at which point you’ll be asked to enter your admin password. Go to the WiFi Controls dashboard. It will also keep nearly all parental controls on so kids are safe ish to search. They work by stopping your device accessing 18-rated content on our network. I have a brand new Smart Hub2 received this month after moving house. Choose your child’s device below to find step-by-step instructions on setting up parental controls. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. The default PIN is 1234. There are a range of filters to choose from to block. If you want to make any changes to the hub settings, you'll need the admin password. Thank you! All done, just need to figure out all the unknown devices on my network… assume they’re all the apple products as none of those areBT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls. You can change it at any time. No BT Home Hub 5. BT Smart Hub and Ultrafast Smart Hub - switch off access controls. BT Smart Hub Aerial cable (not supplied) Go straight to step 2 if you don’t have an aerial and are going to stream via the internet. The new BT Smart Hub isn’t your run-of-the-mill ISP router offering. So I have now bought the excellent Asus RT-N66U. Press then go to (Settings) at the top right of 1 month free, then £3. Slide the button to ‘Off’ in the BT Parental Controls section and your BT Parental Controls will be switched off. You need to change both. The Light level blocks pornography, obscene or. I have turned on and off my smart hub and also reset it several times over the months sinc. See the diagram opposite. Find the best signal location in your house - this is often near a window. . You can change it to off (or medium or strict) It comes set to medium so some websites are not available. The new Wi-Fi Controls, which can be managed via the MyBT app or via the account settings on a browser, come as standard, for free, on the Smart Hub 2 and give parents or guardians greater control. Your payment PIN can be used to. BT Smart Hub and Ultrafast Smart Hub - switch on access controls. You could disable Wi-Fi on the home hub, and use a wireless access point instead, which has filtering. And to help protect your computers against viruses, spyware, phishing scams and other internet threats,. - talk to your family with two-way audio. BT clearly takes online security seriously, with a three-pronged defence system – Parental Controls allow you to control what can be accessed online, Virus Protect covers up to 15 devices against harmful software and activity, and Web Protect offers warnings if you ever come across anything that seems fishy. If the LED shows there is no connection, the next thing to check is whether there’s a problem in your area. There are two PINs: one for parental control and one for payments in BT Player. Children's experiences online are unique and constantly changing. You can change it at any time. 08304-BT There’s no way to force the hub to update, but it should happen automatically at some point. 6. Are you a business user? BT Parental Controls are not working having previously worked without issue in our house with our Smart Hub for the last couple of years. Smart Hub 2: available to BT Halo 2 customers who don’t already have one. Thanks NeilYou have had too many unsuccessful attempts to login. or call 150 from an EE device. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. We’ll email or text you when your broadband is ready. I have seen other posts with similar issues and have tried the solutions recommended. Flexible and affordable sim only deals with no contract. There are two types of controls: BT Broadband and BT Wi-fi use BT Parental controls. Receive personalised resources and advice for your family. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. My online account says it's activ. We would appreciate it if you could take a couple of. We’ll email or text you when your broadband is ready. I have followed all of the recommended advice from BT and the community forum. You may want to keep your Mini Hub plugged in to make. Payment PIN help. The GHI shows you how. 16. Smart Setup turned on/off (Smart Hub 2) Solved! Go to Solution. It comes with 5 antennas, Dual AC Wi-Fi, 4 giga ethernet connections, USB Ports and like all of. Proxies bypass filters on your internet by diverting the traffic to another server, masking your computer's address in the process. Use your parental control PIN to control access to programmes with an age rating. So, parental controls haven't worked since upgraded from copper to fibre and got a new Smart hub. 1. Hello , Newbie here. Everything is going great but I can't set up BT Parental Controls or Web Protect. Any change in your plan will be reflected on your next BT bill and if you downgrade your plan, you’ll get a pro-rated refund for any days not used. Any desktop, tablet or phone connected to the BT Home Hub (or whatever. BT Parental Controls is a new service that allows you to stay in control of what your family accesses on the internet and it's FREE for all BT Broadband and BT Infinity customers. BT Parental Controls have been around for almost a decade, with customers having to actively choose whether to enable them when signing up for their broadband and setting up their Smart Hub. You can control some of the features your child can use and content they can access on speakers, Smart Displays, and Smart Clocks with Google Assistant parental controls. Follow these easy steps to set up BT Parental Controls to block YouTube:BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. The new BT Business Smart Hub 3 we installed keeps enabling DHCP every time a firmware update is installed. . The default PIN is 1234. You can get BT Parental Controls by accessing them through your My BT account. As well as the router, BT bundles in a few extras including parental controls, antivirus and at least 100GB of. Bolt-ons. I have tried restarting the hub etc but this does not make any difference. Unless of course you have the extra BT Complete Wif black disc, as that only works with the smart hub 2. You’ll be able to restrict the devices that can connect wirelessly to your Hub, enhancing the security of your Hub’s wireless network. • Stop smart devices from sending traffic on internet (printers, etc). How to turn off BT Home Hub Smart Setup. From the app, click Your products, scroll down, and select BT Parental controls. 3. 1. Scroll to the 'BT Parental Controls' section and click the Manage BT Parental Controls link. You can get BT Parental Controls by accessing them through your My BT account. 1. It worked for my set up anyway. Use your parental control PIN to control access to programmes with an age rating. Smart Hub 2: available to BT Halo 2 customers who don’t already have one. If you’ve not changed it previously, it. 1 of Echo Dot (5th Gen, 2022 release) Kids | Designed for kids, with parental controls | Dragon. How to get started: Plug in and switch on your Mini Hub and wait for it to connect to the 4G network. 0 Ratings 7 REPLIES 7. Restarting the home hub gives you a new IP address, and once this is re-associated with your account, the site is blocked again. There is likely a data mismatch on the system that puts the controls on your broadband and we'll be able to get a case raised to get that looked into. When I try to access certain websites (e. You can get BT Parental Controls by accessing them through your My BT account. We'll pop your BT Smart Hub in the post and text you when your BT broadband is activated. I have done so a number of tim. *If you’re with Virgin Media, the best thing to do is talk to us and Virgin to try and line up the switch in service. Can you confirm that is your BT Mobile parental controls that you are trying to turn on,. Parental Controls - suggestions how to delete? I am temporarily using BT Mini Hub (after telegraph pole knocked down outside bringing all the lines down, and will not be normal broadband service for several more weeks at least). With BT access controls you can manage how your device accesses the internet during certain times of the day. Our network reaches over 99% of the UK, so we've got you covered. Follow the instructions in the Meet your Mini Hub booklet and take a look at these FAQs if you have any issues. BT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls. Parents can set filters that best suit their family’s needs from one of our 3 pre-defined filter levels – strict, moderate or light, or they can completely personalise the. Your Hub will be called something like BTHub6-ABCD. Its not possible to do that on the Smart Hub 2, you would need to use a different router which supports a MAC address "whitelist", so only approved MAC addresses can connect. Plug the ethernet cable (which comes from the SmartHub 2 LAN port) into a Wireless Access Point like a TPLink wa901n (although ideally one that supports both 2. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. 30K views 8 years ago. 168. Set Access control feature enable to ‘yes’. Once activated, you will then be able to change your filter level to. My BT is the easiest way to check your recent usage, view and pay your bills, get help when you need it and much more. Follow these easy steps to set up BT Parental Controls to block YouTube:Solved: Urgent please Help - How to set up parental contro. Three predefined filter levels (strict, moderate and light) Personalise your own filter levels. Bolt-ons. . Add devices using the add button and scan to locate the device (it must me on). Here’s how you can set up a passkey for all purchases. 168. Please would someone post the fix in words as an answer to this. Sites such as Google are defined as 'Search Engines' and are not blocked by BT Parental Controls. Page 5 When you connect a device to your Hub for the first time, your web They’re on the back of your Hub. Folks, Just joined BT and am disappointed by the Parental Controls. If your device supports WPS, just press the button on your Hub –. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. Block or unblock various types of websites as well as specific websites. If you have FTTC, then you will need a VDSL modem/router. BT Parental Controls. This issue was resolved by resetting my Smart Hub 2 to its factory settings. There are a range of filters to choose from to block content and usage. 5. This beefy mesh system offers multi-gig WAN and LAN ports and comes with basic parental controls, but you can subscribe to Netgear’s Smart Parental Controls if you require age-based web filters. These filters will. Prior to this they worked without fault. With BT access controls you can manage how your device accesses the internet during certain times of the day. Shame it can’t handle tagged Vlans so you could restrict the limit on one while the other Vlans use separate credentials. If I try to access a blocked website, I just get a 'Forbidden' message with no further options. Mobile. I am the account holder and I haven't enabled this feature, when I log in I can see the parental controls are set to inactive. . 35 BT Smart Controls | Support | Terms and Conditions | BT Smart Controls Version 1. Payment PIN help. 3. (9,015) $59. YouView from BT; TNT Sports on TV, Online player or App; TV Content including TNT Sports; Home phone & Mobile. I think the answer to this is going to be a big fat resounding, 'NO', but I'll ask anyway. Make sure to keep having regular conversations about their online lives to stay on top of any issues that come up. The second. on 09-05-2018 01:23 PM Options Hi MysteryMan Whilst the Guest Wi-Fi does block anything illegal, it would not necessarily block what is deemed unsuitable. Total Security: HomeCareTM provides personalized features, including Parental Controls, Antivirus, and Quality of Service (QoS)* to ensure a safer online experience. Scroll down to find the option for Manage Your Extras. I have tried changing the parental control settings on my online account and on the BT app but still nothing is blocked. Turn on Windows 10 parental controls, then select Start > Settings > Accounts > Family & Other People > Manage Family Settings Online. They remain OFF. All you need to know about your BT Business Smart Hub. How to get started: Plug in and switch on your Mini Hub and wait for it to connect to the 4G network. Home phone & Mobile. They are easily over come and are device specific. The tool is quick and easy to set up and simple to manage. Beware DNS setting override BT parental. 3. There are a range of filters to choose from to block content and usage. Learn about online safety. Buy TNT Sports Box Office or Sky Sport Box Office events on BT TV; Authorise purchases from BT PlayerADSL/Copper broadband. 168. There doesn't seem to be any way to set parental controls at all. You can adjust these settings in the mobile section of MyBT. ALl access to facebook and all games were co. Compatible with Velop Whole Home Wi-Fi System, Parental Controls via Linksys App, Works with Alexa) Click For Price: TP-Link: AX5400:Combating that is one of the best uses of Xbox parental controls. Unfortunately there are no current plans for parental controls on the BT Business hubs, though I fully appreciate the need, especially in the current climate, I do apologise about that. There are three predefined filter levels (strict, moderate and light) available or you can customise your protection. BT Home Hub 5. Let’s set up your TV Box and remote. For example, you can control your children's internet use. . Network IP on Macbook now shown as 192. Parental Controls set-up tutorial for BT Internet ConnectionsBT Hub's WPS button - the quickest way to connect to wi-fi > 4) Up-to-date software. You could disable Wi-Fi on the home hub, and use a wireless access point instead, which has filtering. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. SEE SUPPORTED ROUTERS BEFORE PURCHASE • Take Control of your WiFi. A site is being blocked incorrectly by BT Parental Controls. Controls & Settings guide. I am trying to override a blocked site but BT. Simply log into My BT and navigate to the ‘TV and Sport’ section under ‘Your products’. Annual price changes and terms apply. The latest firmware for the SmartHub 2 is: v0. Searching the forums I see this question has been asked before (2016 and 2018) but is there really still no change on this? I am using a FTTP Smart Hub 2 which has been factory reset and I have also tried a different Smart Hub 2. Select More Options > Content Restrictions > turn on Block Inappropriate Apps And Games and Block Inappropriate Websites. Sign in to My Account and then select Manage account and Settings & PINs to see the settings for your viewing PIN. Low on minutes, data or texts? Just add one of our bolt-ons. ThatÕs why we include BT Parental Controls free with all our broadband packages. Hi Dave, Mine is working now. Click on the clock icon and set the times when the. BT website deletio. BT Parental Controls help keep your children safe online. Have a new hub coming so once recieved, will start from scra. Follow these easy steps to set up BT Parental Controls to block YouTube:WPS Unplug any existing broadband kit, then…. Advanced IoT controls: While the BT Smart Hub 2 is perfectly fine for 99% of smart homes, in my case I found the customisation options to integrate with wired cameras to be lacking. Everytime i change a channel on sky cinema it states parental control pin needed & requires me to enter my pin, even though parental controls in settings (restrict rated programmes) are set to off. I The hub manager settings and MYBT settings are all correct and the settings do not work. They are easily over come and are device specific. Type 192. Type 192. BT BT include parental controls within their broadband package. Our network reaches over 99% of the UK, so we've got you covered. i tried to change it back and it didn''t work. Parents can set filters that best suit their family’s needs from one of our 3 pre-defined filter levels – strict, moderate or light, or they can completely personalise the. FREE Broadband Extras: The stylish BT Smart Hub 2 with all fibre plans - The UK's most powerful wireless router (also enables you to pause/control individual device access to the internet - which I found to be very useful as a parent), BT Virus Protect with Norton Security - Safeguard up to 15 of your devices from viruses, phishing & other. 1. 168. Best Wishes. BT Parental Controls help keep your children safe online. HI Josie. Recordings are only available to watch on the TV box on which they were recorded. 1 4 Welcome to BT Broadband 3732 BT Smart Hub-A User Guide-SI v6 [2]. 0 Ratings. The default PIN is 1234. Do I need to g. The same firewall and BT Parental Controls from the company's previous models are also included, so you can restrict web access if needed. If you need an engineer installation, we’ll let you know when you order. The default PIN is 1234. Most new devices work well with dual-band wi-fi. Let your kids browse online safely. Scroll down to and click on the Manage your extras button. Access control - Smart hub 2. Type 192. My BT App The quickest way to manage your BT account on the go and get help with your BT products if you need it. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. Options. Teenage son is still able to access sites blocked. Cancel anytime. If you use Access Control to limit children’s devises it is a nightmare using the app. We regularly release software upgrades for our Hubs. You can get BT Parental Controls by accessing them through your My BT account. Follow the instructions in the Meet your Mini Hub booklet and take a look at these FAQs if you have any issues. 7 REPLIES 7. There are two PINs: one for parental control and one for payments in BT Player. My parental controls have not been working for the past 3+ months, ever since I requested an upgrade to Full Fibre. Click on the device from the list. Hi, I currently have a bt smart hub 2 and use parental controls to prevent my teenage son staying up till the early hours on any device he can find. 2. Set up your card in minutes. BT Parental Controls help keep your children safe online. 99. There are a range of filters to choose from to block content and usage. Help & supportOperating Temperature: 0℃~40℃ (32℉ ~104℉) Storage Temperature: -40℃~70℃ (-40℉ ~158℉) Operating Humidity: 10%~90% non-condensing. 168. Post crossed with post. TV Content including BT Sport. 1. g. Locked Out: BT Parental Controls can restrict access to certain sites at set times of day. Explain why you are setting parental controls; to keep them safe. TV & Broadband. . You’ll be asked if you want to Activate Parental Controls, select OK. 168. Your Hub will be called something like BTHub6-ABCD. Bear in mind that MAC filtering will only work if the MAC address of the connected devices does not change. ) How to open the Hub Manager. However, after a power cut earlier this month (don't know if it was the cause of my issue or just a coincidence), now the app keeps clearing all the groups. 2. Storage Humidity: 5%~90% non-condensing. BT Parental Controls allow you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot. For business and public sector; For global business; Here's how: Log in to My BT with your BT ID Scroll down to the 'My Extras' section and click Personalise your settings in the 'Parental Controls' panel Slide the button to ‘Off’ in the BT Parental Controls section and your BT Parental Controls will be switched off To turn. . Protects all devices (computers, laptops, tablets, iPads, mobile devices. In addition, a Smart Router typically offers better range than a Smart Hub and can be used with any Internet Service. Yes BT Home Hub 3. 27. Here is how to complete your BT Home Hub's "Smart Setup" network wizard, and then turn off BT parental controls on your DroidBOX. . Using BT TV. BT Parental Controls and BT Cloud. 65% of young people aged 11-16 are in favour of the. (13 pages) Switch BT Home Hub Quick Start Manual. You can then manage your BT TV account and change your Netflix plan. BT Sport; Mobile Plusnet Mobile; Sim only deals. Open a web browser. My BT broadband parental control is suddenly broken for more than 1 week now. The latest firmware for the SmartHub 2 is: v0. If this works, restart all your devices and then connect them again. (21 pages) Switch BT Home Hub 5 Information And Troubleshooting Manual. MAC randomisation is a common option on most modern devices, so that tends to defeat any form of applied restrictions. You have been temporarily locked out. Money. Existing customer with a BT Hub. Use your parental control PIN to control access to programmes with an age rating. Re: Cannot manage BT Parental Controls. It’s also important to consider installing anti-virus software and parental controls: Remember that parental control settings are only one part of online safety. The default PIN is 1234. I've also got a Wi-Fi disc setup. Re: BT Hub Blocking Access to a Website. - see in the dark – the app comes with night vision. More about parental controls and payment PIN. 1. If you delete your account – your settings will be lost.